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What is Hawaii FCU’s routing number?

Hawaii FCU’s routing number is 321379083.

I am having a wire deposited into my account. What are the wire instructions?

First credit to: Catalyst Corporate FCU
ABA/Routing #: 311990511

Further credit to: Hawaii Federal Credit Union
ABA/Routing #: 321379083

Final credit to: Your name
Account #: Your account number

How many branches do you have?

Hawaii FCU only has 1 branch located in Kalihi at 1244 Kaumualii St. However, we are part of the Shared Branch network which allows you to do selected transactions at other participating locations. Please visit www.hicuso.com for locations in Hawaii or www.co-opfs.org for locations outside of Hawaii.

Do I have a spending limit on my debit card?

Yes. Debit cards have a daily aggregate withdrawal limit of $1,005 for all Point-of-Sale transactions (POS) and $505 for all ATM withdrawals.

Do I need to notify the credit union that I’ll be traveling?

Yes. Please notify us if you will be travelling outside of Hawaii to avoid any disruptions with your ATM card, Debit card or Credit Card.

Who do I call after normal business hours to report my card lost or stolen?

For ATM/Debit cards, please call 1 (800) 472-3272. 
For Credit cards, please call 1 (866) 820-6819.

Am I able to change my PIN (Personal Identification Number) for my Debit Card?

Yes. To change your PIN, please call (800) 757-9848. You will be asked several authentication questions.

What is the number I call to get my account balance?

To get your account balance, please access PAL (Personal Access Line) at our Toll-free number 1 (800) 310-9397.

Do I need to notify the credit union if I would like to withdraw a large amount of cash?

Yes. We ask that you give us at least 24-hour notice for all cash requests of $5,000 or more.

How do I change my address?

There are multiple ways you can do:

  1. Online Banking: Log in and update your information.
  2. Email: Email us your updated information with your most recent ID. 
  3. Mail: Send us a request letter with your current ID and new detail information information to:
    Hawaii FCU
    Attn: Member Services
    1244 Kaumualii St.
    Honolulu, HI 96817
Where is my account charged an Inactive Fee?

Your account is charged an Inactive Fee when it has had no activity within 24 months and the balance is less than $1,000.

What is Courtesy Pay Privilege?

Our Courtesy pay Privilege program establishes a safety net for your Checking account, enabling us to process your items at our discretion on those infrequent occasions when doing so may create a negative account balance. Please contact us at (808) 847-1371, or Toll-Free 1 (800) 433-8698 option 3 for program details.

Do you offer notary services?

Yes, Hawaii FCU offers free notary services to its members. Please call us at (808) 847-1371 or toll free 1 (800) 433-8698 option 3 to schedule an appointment. Notaries are subject to availability. There is a fee to non-members.

Do you offer Signature Guarantee?

Yes. Please call us at (808) 847-1371 or toll free 1 (800) 433-8698 option 3 to schedule an appointment. This is only available to Hawaii FCU members.

What is Regulation D?

Regulation D or Reg D is a Federal Reserve board regulation that limits the number of pre-authorized/automatic/telephonic withdrawals and transfers from a savings or money market account to six per month. Transactions done at a branch or ATM machine are not counted.

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