Make a Payment

When it comes to making your loan payments, we are always looking for innovative ways to make things simple and convenient. This service allows you to manage your payments with just a few clicks from anywhere at any time.

Make a payment to your Hawaii FCU loans or credit cards from any external account!

It’s quick and easy! Pay via text message, our website, or through HFCU Online Banking & Mobile App.

Loan Rates

Setting Up Your Account

Step 1

Step 2

Step 3

Step 4

Step 1

Step 1

VERIFY YOUR ACCOUNT

Next Step

Step 2

Step 2

CREATE YOUR 4-DIGIT PIN
 

Next Step

Step 3

Step 3

ADD YOUR PREFERRED PAYMENT
 

Next Step

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Step 4

MAKE A PAYMENT

What To Know

• You will receive a text message informing you of the amount due on your loan. You will be able to review your payment options, or you will be able to opt out of our text message service by texting “STOP”.
• The Make a Payment link will take you to a portal where you will be asked to verify your account with your account number and date of birth.
• When you verify your account for the first time you will have to set up the following:
  • 4-digit pin: once you have entered your account number and date of birth, it will prompt you to create a 4-digit pin. Store this information in a secure place as you will need this pin number to verify future payments.
  • Preferred method of payment: to make a payment you will have to add your preferred form of payment to the portal. You can do this by selecting ADD NEW DEBIT CARD or ADD NEW BANK ACCOUNT which will prompt a secure website for you to input your information. If done correctly, there will be a message stating ‘Payment Method Success’ and you will be redirected to the payment portal.
• Once your account has been successfully verified, you will be directed to the payment portal where you’ll be able to see all your loans and will also be able to select your preferred payment method.

Member Benefits

• Free ACH transactions (taken directly from a checking account). However, the fee for a debit card transaction is $4.99.
• Encrypted information guarantees your information is secure.
• Convenient ways to pay from an external account: text, website, online & mobile banking.
• Payments accepted from checking accounts, savings accounts, and US debit cards.

FAQs

If you have any questions regarding the Make a Payment portal, please contact us at (808) 847-1371. We would be happy to help.

Prefer to do your banking in-person?

Visit our main branch OR stop by any credit union in the Shared Branch network.

Shared Branch Services Locations

Shared Branch Services is a free feature that allows members to perform select transactions at other participating credit union branches, including local and mainland locations. If you’re on the go and you need to make a withdrawal, deposit, loan payment, or other covered* transaction, Shared Branch Services makes it easy to get it done conveniently, FREE OF CHARGE.

With 70 plus Shared Branch Services locations in Hawaii alone, and thousands more in our national network, your funds stay within reach.

Bring along the following when you visit a shared branch location:

• Name of your Credit Union
• Account Number
• Valid Picture ID (driver’s license, state ID, military ID, passport, alien ID card)

*Shared Branch Services are limited to the following transactions:

• Cash withdrawals
• Deposits
• Check withdrawals
• Loan payments
• Loan advance

Please call us at (808) 847-1371, option 3 to confirm available transactions.